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Stakeholder engagement

Report profile

No.

Indicators

Page

Comments/ Correspondence

External review

G4-24

Provide a list of stakeholder groups

engaged by the organisation.

SDR p. 14 to 16

AFR p. 77-78

G4-25

Basis for identification and selection of

stakeholders with whom to engage.

SDR p. 14

G4-26

Report the organisation’s approach to

stakeholder engagement, including

frequency of dialogue by type and by

stakeholder group, and an indication of

whether any dialogue was undertaken

specifically as part of the report

preparation process.

SDR p. 17

G4-27

Key topics and concerns that have been

raised through stakeholder dialogue, and

how the organisation has responded

to those key topics and concerns,

including through its reporting. Report the

stakeholder groups that raised each of the

key topics and concerns

SDR p. 20 to 37

AFR p. 79 to 81

No.

Indicators

Page

Comments/ Correspondence

External review

G4-28

Reporting period (such as fiscal or

calendar year) for information provided.

Tax year from 01.01.2014 to

31.12.2014

G4-29

Date of most recent previous report

(if any).

For 2013, the sustainable

development strategy was

subject to a chapter in the

Annual Financial Report 2013.

G4-30

Reporting cycle (such as annual, biennial).

Annual

G4-31

Contact point for questions regarding the

report or its contents.

Valérie Kibieta, Head of External

Communication & Investor

Relations

Jean Van Buggenhout, Head of

Property Services & CSR

G4-32

GRI G4 compliance option chosen by the

organisation (“Core” or “Comprehensive”)

and reference to the external audit report.

The “Core” option was chosen.

G4-33

Seeking external review

Deloitte reviewed the key

performance indicators.

SUSTAINABLE DEVELOPMENT REPORT /

GRI G4 Reference

42