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14
STAKEHOLDER
DIALOGUE
level of profitability to compensate
investors.
During the buildings’ operational
stage, Cofinimmo regularly meets
its clients to assess their needs and
their satisfaction level.
Aware of the value of its human
capital, Cofinimmo attaches high
importance to motivated and
committed employees: transparent
and proactive communication;
assessment, feedback and reward
processes; individual and team
coaching; training; work-life balance;
accountability; etc.
In 2015, Cofinimmo’s “Investors In
People” (IiP) label was renewed for
the third time.
Cofinimmo is aware of the impact
of its activities at every stage in a
building’s life cycle and conducts
a regular dialogue with its
stakeholders.
That is why the company organises
consultation meetings with,
among others, local residents, the
administration, and shopkeepers,
starting from the design of the
building and the permit application
process.
This allows it to create a balance
between interests of each
stakeholders: respect for protected
natural areas, heritage conservation,
traffic in the neighbourhood, retail
activity, residents’ well-being, etc.
It also takes into account the needs
of future occupants and a sufficient