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Message to the stakeholders 2 Innovation book 4 2017 in brief 14 Focus on achievements 16 Cofinimmo in brief 18 Our mission 18 Our ambitions 19 Our values 20 Our governance structure 23 Major trends impacting our activities 24 Value chain 26 Levers at the different stages of the value chain, by activity segment 28 Dialogue with our stakeholders 30 Our influence framework 31 Validation and prioritisation of our action fields 32 Interview with Heleen Vanhoudt, Responsible Sustainable Development Benelux, AB InBev 33 Our action fields corresponding with the sustainable development goals 36 Our materiality matrix 36 Our action fields by Sustainable Development Goal 38Appendices
The following appendices are only
available in the 2017 Sustainable
Development Report – full version on
www.cofinimmo.com/sustainability/ reports-publications/.Stakeholders: their expectations,
our responses
Innovative use of Green
& Social Bonds
EPRA Key Performance Indicators
Dashboard
GRI reference table
Statutory Auditor's report
TABLE OF
CONTENTS
P6
P8
P10
P12
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are used in this report:
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audited by Deloitte Company Auditors
AN INTEGRATED
SERVICES OFFERING
Our 'service desk'
provides an immediate
response to any
questions from our
tenants requiring
intervention.
TAILOR-MADE
OFFICES
We have
innovated with the
implementation of Flex
Corners
®
and Lounges
®
,
flexible spaces which
answers the profound
mutation operating in
the world of work.
RESPONSIBLE
CHOICES
We want to both
anticipate the future
standards that will be
applied to our activity
and adopt a sustainable
approach in our
everyday activities.
INNOVATIVE REAL ESTATE
MARKETS
In the healthcare segment, we
have a proactive approach which
anticipates tomorrow's needs. It
goes beyond nursing and care
homes.