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Stakeholders

Their expectations

Our responses

Shareholders and investors:

private or institutional shareholders,

bankers.

A stable dividend.

Profitability and a return on investment.

A low risk profile.

Transparent financial information.

A long-term relationship.

Ethical behaviour.

Repayment of debts and interests.

A clear investment policy in four business

segments: offices, healthcare real estate,

property of distribution networks and

public-private partnerships.

The quest for long-term income.

Transparent financial information,

controlled by the Financial Services and

Markets Authority (FSMA): annual financial

report, attendance at investor fairs,

General Meeting, etc.

Application of the corporate governance

code.

Clients-tenants:

office tenants, nursing home operators,

retailers, public services and other

occupants.

A building corresponding to the specific

needs of their activities.

The capacity to innovate to respond to

changes in these needs.

A rent in line with their economic situation.

Controlled charges.

A reliable, stable landlord.

Sustainable buildings.

A team of professionals active in a range

of real estate business sectors: letting

agents to understand the clients’ needs,

Project Managers to ensure the buildings’

construction quality, Property Managers

to guarantee the efficient management of

buildings and the monitoring of charges.

Employees

Pleasant working conditions.

Fair treatment.

A guaranteed, stable and attractive salary

scale.

A skills development plan (training, career

plan, etc.).

Management based on strong ethical

values, a sense of leadership and listening.

Code of Conduct.

Annual appraisal system of performances

and the employee/manager relation.

Access to training.

Regular employee surveys. Cofinimmo

is certified as an “Investor in People”,

reflecting its commitment to its

employees’ development.

Fair treatment. Cofinimmo is a signatory

to the diversity charter established by the

Brussels Capital Region, where its head

office is located.

COFINIMMO’S STAKEHOLDERS

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Shareholders and

investors

Clients-tenants

Employees

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Suppliers

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Supervisory

authorities

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Public authorities

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Media and financial

analysts

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Civil society and

local communities

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